Curious Customer Comments
Because we at Flowerbud.com like a good laugh and we know our product is top-notch, we have now added a new area in which we can air some of today’s latest curious comments.
This was a note we received in our customer care inbox-
Hi, I want to let you know that the dried arrangement lasted maybe a month. It was not something I would keep in my home. I feel like it was a waste of money. My home did not have heat on for the first two weeks of its arrival. Not happy at all and would not recommend your site to others at this time.
Firstly, a wreath is meant to be hung on a door, outside. If this had been done by the customer, there would have been no reason for this patron to keep her heat off for two weeks. Contrary to popular belief, wreaths are arrangements that come as they are; this means there should be no anticipation of them blooming…..because they won’t, no matter what the environmental conditions. A wreath is made of cut greens and flowers that are no longer living or growing, which is why a wreath does not need rehydration. They do eventually dry out weeks after receiving them, as cut plants will do.
A personal favorite of Debi Adams, Flowerbud.com customer care representative and Year In Bloom Diva—
Some customers call and ask to clarify what type of flower they received. Since our beautiful flower paper and gift cards feature the Casablanca lily, we’ve had calls from customers claiming that they got Casablanca lilies instead of the daisies or other flowers sitting in their box. No matter what’s in the box, some assume that they received Casablancas simply because of the logo picture that’s on the card. (Of course, this issue can be remedied if the recipient were to unwrap the flowers and see what they did, in fact, receive).
The insects are on us. A customer recently called to let us know that her flowers had insects on them. (As our flowers are grown in soil on farms that do not use pesticides and sprays, the product is lovely and au natural. This means sometimes you will get a few natural critters, but don’t worry, the insects come with no extra charge. In fact, sometimes the presence of insects, like ants on Peonies, is a good thing, because they assist the flower in blooming healthily.)
We’ve got complaints from customers complaining that their bouquet was too large and they didn’t have a vase to fit all the flowers. (Some might think having too many flowers was a good thing, but apparently, others do not).
12.03.08
“Your roses have thorns” (They should as they are grower-direct flowers)
“The rose stems are too thick” (Merely a sign of a healthy rose)
One customer did not follow our rose care instructions and then called in a huff when they didn’t look beautiful.
Another customer bought an orchid from us and it bloomed for SIX months. When it failed to live past that benchmark she demanded a new orchid with a guarantee that it should keep a bloom for at least a year. (I think not)