THE MEANNESS OF MENELIKA
When you think you might just have seen most of the unwarranted nastiness that gets dished up via an email to customer service, one gets left sitting once again in a shocked and somewhat nauseated silence at the patent unfairness of a distant coward come bully, hiding behind a keyboard reveling in letting the vitriol drip from their veins via the keys, as the smallness of their lives becomes apparent via ( in this case ) a…phoenix.edu address.
For a dozen years or so Flowerbud.com has published an online calendar, free as a download, to anyone and everyone wishing to enjoy it, regardless of patronage. Its free and it always uses a proprietary photograph shot by Flowerbud of floral product from one of any number of photo shoots. Once in a blue moon it (the calendar) may have been published a day late or ( heaven forbid ) a day early, given what day of the week the 1st fals upon and my thinking that for the most part employees appreciate the weekend off and that a “freebie” arriving a day late is not going to tilt the axis of planet Earth too far. How wrong could I be?
Over the last few years the sniping of the ungrateful has been brought to my attention, those that have never spent a dime at Flowerbud but stridently demand “their” desktop calendar, most often times with a rudeness matching their stridency. To me, the desktop and the aberrant behavior of a few users has been an ever growing source of pain in my rear end as well as a direct affront to the way I view the world and observe its essential courtesies. Every month when asked by staff to select an image, the rudeness of these people would come top of mind and I would advise staff that the calendar had outlived its usefulness. I never got my way …until now that is, and the demise of the Flowerbud desktop calendar as of 1/31/12 can be directly attributed to the “Meanness of Menelika”.
Its not worth all the tea in China for me to witness the discomfort of an employee upon receiving a rudely couched complaint, answering it with politeness and sagacity and then being unloaded on by one such as this “Mean Menelika”. Our inability to comprehend the illogical and the untrue in this situation leaves us helpless and frustrated. A day is quite thoroughly ruined for those of us tainted by the hostility of the repost and experienced people at Flowerbud are left wondering as to the why’s what’s and wherefore’s of the poison that a free desktop picture has generated.
There will always be the straw that broke the camel’s back. This one came wrapped as educated, as in …phoenix.edu. My real regret being that some genuinely nice people were presumably enjoying our desktop and will now have to look elsewhere through no fault of their own and doubtless this mean miscreant will wander off to abuse someone else’s largess. My apologies to whoever that might end up being. You will recognize them easily enough because the day after the email abuse your staff may be sent the image below, as if further infantile idiocy were required.
—–Original Message—–
From: Menelika
Sent: Wednesday, January 25, 2012 11:28 AM
To: Marcy
Subject: RE: Contact Form RESPONSE
Hi Marcy, I can assure you that this is NOT a clear cache on my end.
This is done weekly on my computer because of the type of business we
do. I have a friend in Texas who gets the same thing when she checks
Flowerbud calendar; she checked on the 9th and you all still had
December up. This has been going on for about a year Marcy okay.
Nice try for an unprofessional explanation, but sorry that winged monkey
won’t fly. It’s a good thing that this is probably going to be your last
calendar month as it has not worked for you for at least a year as I’ve
stated before. I have found another reliable monthly calendar source
that gives several beautiful monthly calendar options so I don’t think I
will waste my time checking to see what your LAST HURRAH is all about.
Thanks for responding.
RIP,
menelika
—–Original Message—–
From: Marcy …
Sent: Wednesday, January 25, 2012 2:15 PM
To: Menelika…
Subject: RE: Contact Form
Hi Menelika-
Our January calendar is actually current. A reason why you’re still
seeing December is most likely because you need to clear your cache on
your computer. With most browsers, you’d go to Tools–> Internet
Options–> Delete Cookies/Cache.
Once you have cleared your cache, here is the link to download the new
calendar: http://www.flowerbud.com/download/.
Please enjoy this months calendar, I think it may be the last one!
Thanks!
Marcy
—–Original Message—–
From: Menelika …..
Posted At: Wednesday, January 25, 2012 9:00 AM
Posted To: Customer Care
Conversation: Contact Form
Subject: Contact Form
Name: Menelika…
Comment: Are you serious? You still have a DECEMBER desktop calendar
posted and its the end of January??!! Really?